Skip to content
  • There are no suggestions because the search field is empty.

Contact Training

CASTUS customers with C4 or C8 Support Contracts receive annual virtual training sessions via Zoom, with additional sessions provided for new service or hardware purchases and recordings available upon request.

Training (Forum)

Customers with a C4 or C8 Support Contract can participate in annual training sessions led by our expert training team. These 1-hour sessions are conducted virtually via Zoom. With your consent, our training staff will record the session and provide it to you afterward, allowing you to review it or share it with team members who could not attend.

Included with Service or Hardware Purchase

When you purchase any of the services or hardware listed below, you will receive extra training sessions to familiarize yourself with the product or service. These sessions are separate from the annual trainings included in your support contract.

  • Server Onboarding
  • CASTUS Cloud Services (VOD and Live)
  • Closed Captioning (Live and File-Based)
  • STREAM Keys
  • Mobile App & OTT Management
  • VIVA

Additional Annual Training

C4 customers are entitled to 2 training sessions each year, while C8 customers benefit from 4 sessions annually. These sessions can cover any topic of choice, with some popular options listed below.

  • Server Refresher
  • New Employee
  • Workflow Management/Optimization
  • Post-Software Update
  • Exploring a Feature In-depth

Ready to schedule your next training session for your team? Email training@castus.tv to schedule a session.